The GANTNER Supplier Requirements can generally be summarised in the following four points:
Our Supplier Requirements in Detail:
1. Shared Values and Orientation/Strategy
GANTNER cooperates with suppliers who share our values, orientation and strategies. We put great emphasis on choosing suppliers willing to cooperate closely with GANTNER in order to establish long-lasting partnerships.
We expect our suppliers to be highly committed to technology and innovation, i.e. we are looking for suppliers being the technological leaders in their field, offering technologies guaranteeing process capability. Our suppliers shall ensure complete component and process traceability.
3. Development and Efficiency
GANTNER expects a fast, structured and secured product launch (for existing and new products alike) to meet the objectives with respect to quality, costs, environment and deadlines. Our suppliers should respond flexibly to our needs and act customer-oriented.
Our suppliers are asked to actively participate in the manufacturing process and guarantee competitive pricing through continuous cost structure improvements and increased efficiency.
4. Quality and Environment
GANTNER stands for products and services of the highest quality, which is why we request that our suppliers implement quality and environmental management systems that are at least compliant to ISO 9001 and ISO 14001.Our suppliers know our quality and environmental policy and can identify with it.
5. Business Interruption Risk
We expect our suppliers to be able to document the company’s financial health and the existence of a functioning risk management, thus providing the highest level of supply reliability
6. Logistics / Stock
Customer satisfaction is our ultimate goal. Delivery punctuality is an important part of it. GANTNER thus expects its suppliers, who generally are given framework agreements, to keep components and raw materials on stock and available (according to our classification).
We strive for long-term cooperative partnerships with our suppliers, based on contracts to this effect.
Quality and productivity targets shall be outlined in these contracts. We shall continuously inform our suppliers as to the extent to which goals have been achieved.