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Support

Do you have a detailed technical question? Please use our documentation for first details. Another option is to use our paid remote support or get in contact by email and we will get back to you as soon as possible.
Please choose your area and country so that you will be connected directly to your responsible contact.

Partner Login

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Become a GANTNER partner

What are the benefits of being a GANTNER partner?

  • First level support
  • Access to detailed technical information
  • Access to current software downloads and updated product information
  • Documents for sales support
  • Material for marketing support
Become a partner

Customer Portal

Customer Portal

Online ticketplatform where you can find all the necessary information about your tickets, Recreatex, your accountmanager and much more

This portal site is specifically aimed at existing ReCreateX customers. On this portal site you will find all information concerning ReCreateX, open tickets, invoices, contracts, open trainings, manuals, orders, …

Customer Portal

Functionalities

Once you are logged in, this site offers you information on the following items:

1. Document centre
In the document centre you will be able to consult the different release notes, as well as the most recent price list.

2. Manuals
All ReCreateX manuals can be found here, sorted per ReCreateX version.

3. Tickets
An overview of all tickets and their status, creation date, … can be found here. It is also possible to create a new ticket.

4. Contracts
A detailed overview of your contracts.

5. Invoices
A detailed overview of all invoices and their payment status and due date.

6. Contact persons
Here you will find a list of all contact persons within your organisation that are known by Syx Automations. You can manage contact persons within your organisation yourself. For optimal communication, it is advised that you review this list regularly and modify it if required.

 

Account

In order to have access to this portal, each customer needs a valid user account with a linked password. If you do not have a valid user account yet, you can contact our customer service center.

Customer service center België : 0032 (0)57 22 44 02
Customer service center Nederland: 0031 (0)108 106 020

You can also mail to this e-mail address if you want to have a manual of the customer portal.

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More information: Privacy information & imprint