List of Sub-Processors
Cloud based Access Control and Locker Management Applications
List of Sub-Processors
1 Scope
Gantner uses certain suppliers for making available Gantner’s cloud based access control and locker
management applications and all related services to our Clients. Some of these suppliers may need to process personal data of our Clients on our behalf for rendering the services they have been engaged for.
In any case, Gantner warrants to enter into a data processing agreement with all such suppliers. Among others, Gantner requires its Sub-Processors to implement appropriate technical and organizational measures to ensure a sufficient level of security.
Gantner reserves the right to make modifications on the engaged Sub-Processors in accordance with the data processing agreement between the Clients and Gantner, keeping the below list up to date. The Client shall be specifically informed about updates to that list in writing via the email address registered for privacy notifications in the Platform.
2 List of Sub-Processors
Below you can find the complete and updated list of Sub-Processors engaged for each of our cloud applications:
Last update: September 2026
© Gantner Electronic GmbH 2026. All rights reserved.
| Sub-Processor | Service description | Address, Country |
| Vintia NV (Salto Group company) | DevOps tasks, third level support. | Ter Waarde 50, 8900 Ieper, Belgium |
| Amazon Web Services Inc. | AWS – Cloud services, hosting and other services (Processing data in the EEA). | 410 Terry Avenue North, Seattle, WA 98109-5210, USA (Processing data in the EEA) |
| Gantner Infotec India PVT. LTD. (Salto Group company) | DevOps tasks, third level support. | 1211, 12th Floor, Anam2, Ambli Gam, Bopal Ambli Road, Gujarat, 380058 Ahmedabad, India |
| Datadog Inc. | Logging and monitoring services. | 620 8th Ave., 45th Fl., New York, NY 10018, USA |
| Local Salto/Gantner subsidiaries (a detailed list of the subsidiaries is available at Salto's website) | Technical support services. | Country of the Salto/Gantner company assisting with the technical issue (company belonging to the geographical area of the client will be assigned) |
| TeamViewer Germany GmbH | Software for remote support. | Bahnhofsplatz 2, 73033 Göppingen, Germany |
| Microsoft Ireland Operations Limited | Email services for support ticketing. | One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521, Ireland |
| Salesforce Inc. | Tech support ticketing. | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States |
| Atlassian Pty Ltd | Tech support ticketing. | Level 6, 341 George Street, Sydney NSW 2000, Australia (Processing data in the EEA) |
| Sub-Processor | Service description | Address, Country |
| Vintia NV (Salto Group company) | DevOps tasks, third level support. | Ter Waarde 50, 8900 Ieper, Belgium |
| Amazon Web Services Inc. | AWS – Cloud services, hosting and other services (Processing data in the EEA). | 410 Terry Avenue North, Seattle, WA 98109-5210, USA (Processing data in the EEA) |
| Gantner Infotec India PVT. LTD. (SaltoGroup company) | DevOps tasks, third level support. | 1211, 12th Floor, Anam2, Ambli Gam, Bopal Ambli Road, Gujarat, 380058 Ahmedabad, India |
| Local Salto/Gantner subsidiaries (a detailed list of the subsidiaries is available at Salto's website) | Technical support services. | Country of the Salto/Gantner company assisting with the technical issue (company belonging to the geographical area of the client will be assigned) |
| Microsoft Ireland Operations Limited | Email services for support ticketing. | One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521, Ireland |
| Salesforce Inc. | Tech support ticketing. | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States |
| Atlassian Pty Ltd | Tech support ticketing. | Level 6, 341 George Street, Sydney NSW 2000, Australia (Processing data in the EEA) |