Trybe

The integration between Trybe and Gantner combines intelligent access control with flexible membership and booking management. By connecting Gantner GT7 and G6xxx devices, operators can manage access permissions in real time based on customizable rules and individual customer requirements. 

Attraction

The integration between Trybe and Gantner combines intelligent access control with flexible membership and booking management. By connecting Gantner GT7 and G6xxx devices, operators can manage access permissions in real time based on customizable rules and individual customer requirements. 

Attraction

The Trybe integration allows operators to manage access to their facilities with greater flexibility and control. Guests simply present an RFID credential or barcode at a Gantner device. Trybe then checks whether the customer meets the required access conditions. 

To get started, the RFID credential or barcode is linked to a customer profile in Trybe. Operators can then configure access rules based on various criteria, including membership status, outstanding payments, and bookings within a defined time period. Different access windows can be set up for different membership tiers, and permissions can also be customized for individual devices when multiple access points are in use. 

All access activity is recorded in Trybe, giving operators a complete audit trail and a clear overview of customer check-ins within any selected time period. 

The integration also supports the Gantner G7 return machine. When a wristband is returned, Trybe can automatically remove its association with the customer profile, making it available for reuse. If the wristband is linked to a saved payment card, operators can also offer guests the option to leave a tip. Tip percentages can be configured based on the items purchased. 

 

Key Features 

  • Access control through Gantner GT7 and G6xxx devices
  • Guest identification via RFID credentials or barcodes
  • Automatic verification of individual access permissions
  • Access rules based on memberships, payment status, and bookings
  • Customizable access time windows and device-specific permissions
  • Complete audit log of access activity and customer check-ins
  • Automatic removal of customer-to-wristband associations upon return via the G7 Return
  • Optional tipping functionality for guests with a saved payment card 

 

About Trybe 

Founded in 2020, Trybe provides a cloud-native, all-in-one platform for the spa, leisure, and activity industry. Its software brings together online bookings, reservation management, memberships, payments, and day-to-day operations in one connected solution. Today, Trybe supports more than 400 properties across 33 countries, helping operators streamline their operations and deliver better guest experiences. 

 

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Solutions

Solutions used

The following Gantner solutions were used in this project.

Products used