101 Collins Street
At the heart of Melbourne’s CBD, 101 Collins Street sets new standards for tenant experience through a seamless, mobile-first approach. With Gantner smart locker technology fully integrated into the building’s digital ecosystem, lockers have become a natural, frictionless part of everyday movement throughout the building.
Smart Office
At the heart of Melbourne’s CBD, 101 Collins Street sets new standards for tenant experience through a seamless, mobile-first approach. With Gantner smart locker technology fully integrated into the building’s digital ecosystem, lockers have become a natural, frictionless part of everyday movement throughout the building.
Smart Office
Melbourne, AU
Customer since 2019
Located in the heart of Melbourne’s CBD, 101 Collins Street is a premium commercial tower known for its world‑class amenities and strong focus on tenant experience. As a benchmark asset with global, market‑leading tenants, the building continually invests in technology that enhances convenience, security and ease of use throughout the tenant journey.
KEY FIGURES
- + 700 NET.Locks
- Mobile wallet integration launched in 2025
“Our brand is really important to us at 101 Collins – we only work with premium technology partners, and Gantner is premium.”
Sam Wilson
Client Services and Amenity Manager, 101 Collins Street
THE CHALLENGE
101 Collins Street set out to create a tenant journey that feels intuitive, seamless and uninterrupted. With world-leading tenants and high expectations for usability, traditional access cards and fragmented systems were seen as barriers rather than enablers. Lockers – particularly within end-of-trip and wellness areas – needed to be secure, easy to use, and fully embedded into a single tenant experience, without requiring physical cards or multiple applications. At the same time, the solution had to align with the building’s premium brand and remain flexible as tenant needs evolved.
SOLUTION
In partnership with Gantner and app developer Kodaa, 101 Collins Street implemented a smart locker solution fully integrated into the building’s tenant app and mobile wallet environment. More than 700 Gantner lockers now support phone and wearable credentials, allowing tenants to access lockers with a simple tap – no cards, no apps, no disruption. Existing hardware was retained while software capabilities were expanded, ensuring a future-proof solution that delivers both an exceptional user experience and efficient, data-driven management for building operations.
KEY BENEFITS
- Seamless mobile-first access using phones or wearables
- Effortless locker use without cards or app interaction
- Natural integration through the building
- Enhanced convenience for end-of-trip and wellness facilities
- Real-time visibility and remote management across the entire locker network
- A robust, premium solution designed to evolve through software upgrades
VIDEO
Learn more about the integration of Gantner Smart Locker System into the 101 Collins Street! Watch the 101 Collins Street Reference Video >