SMART LOCKER WORKFLOWS FOR INTERNAL LOGISTICS
LX Suite: One Platform for Every Internal Exchange
LX Suite goes beyond parcel lockers. It is a workflow-driven Smart Locker Platform for secure and controlled Item handover, Parcel delivery and Asset management in modern buildings & organizations.
LX Suite
Smart Locker technology built for a simple, secure delivery experience.
LX Suite optimizes package processing and item handoffs. This solution was developed to simplify storage, shipping, and pickup while seamlessly integrating into the Gantner ecosystem. It consolidates package delivery and enables smooth handoffs - all through a single smart locker platform.
LX Suite replaces manual handovers with guided booking processes, automatic notifications, and clear booking statuses. Every handover is seamlessly tracked, from storage to reservation to pickup, ensuring a transparent, reliable process for users and operators.
For buildings that need a reliable way to exchange items between people, LX Suite eliminates unnecessary manual work at the front desk while ensuring a seamless user experience.
Role-Based Control
Activity permissions are automatically controlled by user role. Employees, IT staff, HR get the right access at the right time.
Automated Handover Workflows
Items can be dropped off or collected anytime within defined time windows, with real-time status tracking. This eliminates email coordination, reduces bottlenecks and saves staff time.
Simple User Experience
Access lockers in seconds via a PIN, QR-code or a RFID badge - no delays, no coordination. Just scan, open, confirm and go.
Booking Visibility & Status Tracking
Every booking is tracked with clear details on who created it, for whom, and when it was completed. The WebApp provides visibility into locker status and handovers.
Multi-language Support
Ensures seamless usability across international teams, increasing adoption and reducing onboarding effort.
Possibility of locker reservation
Enables advance reservation of lockers for planned use cases, ensuring availability and optimizing utilization.
The Core of the solution
LX Suite Software Plattform
Whether it’s a parcel, an item or a confidential document: LX Suite maps out various logistics workflow scenarios and ensures clear processes.
The LX Suite Cloud software, with its intuitive web interface, enables the creation and management of bookings, the assignment of roles, the monitoring of activities and the central control of the lockers.
The locker can be operated directly on-site via the central terminal.
Automatic notifications inform recipients immediately as soon as a collection is possible. Defined time slots ensure that parcels, items or documents are only handed over during the designated period. This keeps handovers predictable, reliable and straightforward – without waiting times at reception.
The result is an efficient, modern service that simplifies processes, reduces the burden on resources and increases user satisfaction.
LX Suite features
LX Suite is the Smart Locker Solution for secure parcel deliveries, staff-managed handovers, and scheduled pick-ups. Designed for simplicity and control, it combines app-free access with robust hardware, cloud software, and integration to Gantners ecosystem – enabling teams to manage locker reservations, guide drop-offs, and keep pickups on time without complex processes.
Highlights
- Effortless control | Ease of use
Make every handover simple to set up and easy to run. With LX Suite, site teams can plan reservations, guide drop-offs, and confirm item pick-ups, all with a single, intuitive workflow. - Guided reservations | Fast, reliable setup
Admins choose the drop-off person and recipient, pick a locker size, and set the time window for pick-up in just a few clicks. - Multiple credential options | No app required
Users open their locker using a QR code, PIN, or an enabled NFC credential. - Smart assignment rules | Maximum capacity
Choose when lockers are assigned and set free-stay and auto-release timers to keep compartments available during peak demand.
LX Suite turns handovers into a fully visible, managed process with straightforward exception handling.
- Real-time booking oversight | Manage it all from one place
Track who drops off items, who collects them, locker size and and time windows at a glance. - Lifecycle states | Transparent progress
Bookings move through clear stages: Created/Booked, Dropped, Ready for Pickup, Picked Up, Overdue, and Collected. - Exception resolution | Control late or missed actions
Mark no-shows, release lockers, and enforce collection deadlines with free-stay period configuration.
LX Suite delivers a simple user journey for recipients and staff empowers admins with total control, no APP downloads required.
- App-free user journey | Frictionless from start to finish
Open lockers with QR code, PIN, or supported NFC credentials – simply follow email instructions and clear, on-screen prompts at the terminal. - Offline pickup continuity | Resilient operations
If connectivity drops temporarily, pickup codes ensure seamless operation, and events sync automatically when the network comes back online. - Role flexibility and scale | Built for real teams
Allow unlimited users per site. Anyone can be a user at one Pick-up Point (PuP) and an admin in another, without requiring a redesign of the flow.
LX Suite runs on proven Gantner hardware while integrating seamlessly within the Salto WECOSYSTEM.
High-capacity locker stations | Ready for large sites
A single locker station can control up to 192 lockers, with the ability to add extra stations to meet growing needs.
Native-to-Gantner solutions | One ecosystem, greater value
LX Suite is designed to work seamlessly within Gantners existing environments, extending access and locker lock concepts to parcel delivery and item handovers across your site.
Integration-ready approach | Future-proof foundation
The API-friendly design makes it easy to connect LX Suite to third party systems as your workflows evolve.
Robust security, built-in compliance
LX Suite follows Gantners security-first approach with role-based administration, secure credential generation, and audited booking stages. Automatic updates deliver the latest security enhancements without disrupting day-to-day operations, and the platform is fully aligned with industry best practices and GDPR standards.
How LX Suite works
The LX Suite web interface enables seamless, staff-managed handovers. Set up bookings and let users authenticate at the locker station using a QR code, PIN, or supported RFID/NFC credential.
The platform follows a simple, three-step process.
Create booking and share credentials.
- Create the booking in the LX Suite web interface.
- Select drop-off person, recipient, locker size, and time window.
- LX Suite sends instructions and credentials automatically by email.
- Administrators can regenerate or customise codes where required.
Drop-off person authenticates at the locker station and deposits the item.
- The drop-off person authenticates at the locker station using the emailed QR code, PIN, or NFC credential.
- The assigned locker opens automatically.
- The drop-off person places the item inside and closes the door.
- The recipient receives pickup instructions
Recipient authenticates, collects item, and confirms pickup to close booking.
- The recipient authenticates at the locker station using their pickup code or credential.
- The locker opens, and they retrieve the item.
- They close the door and confirm pick-up to complete the process.
- The booking closes automatically, freeing up lockers for the next user.
Why LX Suite?
LX Suite brings parcel deliveries and internal handovers into one clean, streamlined flow. Once users create a reservation in the web app, the system automatically sends access credentials via email. Users then authenticate at the locker station with a QR code, a PIN, or a supported NFC credential.
- Easy to manage: LX Suite can be managed centrally and intuitively via the LX Suite web interface. Site administrators can keep track of lockers, users and processes at all times – without the need for complex IT systems or extensive training.
- Structured handovers: Controlled drop-off and pick-up time slots ensure clear workflows. Handover becomes predictable, bottlenecks at collection points are avoided and waiting times are reduced.
- Quick & straightforward: Drop-off and collection take just seconds – via QR code, PIN or data carrier. Users access shipments independently, whilst internal resources are relieved of the burden.
- Transparency and security throughout the process: Automatic notifications alert users to status changes, whilst every handover is documented in the cloud. A complete audit trail ensures maximum traceability and control.
- Flexible and scalable: Whether parcels, IT equipment, visitor passes or work equipment: the system supports a wide range of use cases on a single platform. At the same time, it grows with you – from a single site to a cross-site solution.
- Integrated solutions: Coordinated products from a robust ecosystem deliver clear benefits. LX Suite simplifies digital, workflow-based handover processes – perfectly integrated into the SALTO WECOSYSTEM and its strong global network.