11.05.2026
Smart Locker Workflows for Internal Logistics
- Centrally supplied locker systems
- Internal Logistics Systems
Everyday logistics in highly frequented buildings are often more complex than they appear. Parcels arrive continuously, mail must be distributed, colleagues exchange equipment, and visitors need temporary storage. Without a structured process, reception teams fall back on spreadsheets, sticky notes, or ad hoc handovers that consume valuable time and create uncertainty about who collected what, and when.
How LX Suite works
The LX Suite flow is simple but comprehensive:
- Reservation: A site admin creates the booking in the web app to ensure every handover is tracked and controlled. The admin selects the drop-off person and the recipient, chooses the locker size, and sets the timeframe. The drop-off person is the one physically placing the item in the locker, such as a logistics staff member or a colleague. Once the booking is confirmed, credentials are generated automatically and sent by email.
- Drop-off: At the locker, the drop-off person authenticates with their credential. The compartment opens, the item is placed inside, and the booking advances to “Ready for Pickup.” The recipient is notified immediately.
- Pickup: The recipient authenticates at the locker, retrieves the item, and the booking closes as “Completed.”
LX Suite also handles exceptions. If a drop-off never occurs within the reservation window, the booking can be marked “No Show” and the locker is released automatically. If a package remains after the configured free-stay period ends, the system moves it to “Overdue.” From there, an admin can easily resolve it assigning a collector to remove the item and free the locker.
What LX Suite includes:
- Staff-controlled reservations via the web app, with options to assign drop-off and recipient roles, locker sizes, and timeframes
- App-free access for end users with QR, PIN, or NFC credentials sent by email or using personal ones.
- Clear booking states (Booked, Ready, Overdue, Completed, Collected) that make handovers transparent
- Offline continuity: if network connectivity is lost, recipients can still pick up using their codes, and operations sync automatically once the connection is restored.
- Scalability per terminal: one terminal can control up to 192 lockers, making the setup adaptable for small lobbies or large-scale facilities.
- Behind the scenes, LX Suite runs on proven Gantner hardware: GT7 Terminal for user interactions, GAT SMART.Locks securing each compartment, the GAT SMART.Controller orchestrating lock control, and a USB desktop reader for fast credential enrollment.
The bigger picture
LX Suite is part of the vision of seamless smart locker and access systems across buildings. It replaces fragmented, manual processes with a consistent, staff-managed flow that covers parcels, mails, exchanges, and temporary storage.
See it in action
LX Suite transforms how buildings handle daily logistics - no apps, no courier dependencies, just a smooth staff-managed flow that works for everyone.
